Terms & Conditions

Shipping Policy

Thank you for shopping with us! Our standard shipping policy for orders within Australia is as follows: we offer free shipping on all orders over $100, and a flat rate shipping fee of $9.95 for orders under $100. Please allow 3-5 business days for processing and shipping. For international orders, shipping rates and times may vary. If you have any questions or concerns, please don't hesitate to contact us.

Refund Policy

We understand that sometimes things don't go as planned. If you're not satisfied with your purchase, you can request a refund within 7 days from your arrival date. To initiate the refund process, please contact our customer support team and provide your order details. Please note that some products may have specific refund policies that supersede this policy. We strive to provide the best experience possible and appreciate your business.

Please note that we only approve refunds if the product is faulty. Refunds will not be given for change of mind. We stand behind the quality of our products and want to ensure that you're completely satisfied with your purchase. If you believe that your product is faulty, please contact our customer support team within 7 days from your arrival date and provide your order details.